13 Seymour Ave
Toronto, Ontario, M4J 3T3
Phone: (416) 469-5008
             Sales: Option 1
Support: Option 2
Fax: (416) 469-5009

ESSENTIAL A LA CARTE

Essential IT Support – FREE/device/month

  • Light Monitoring
  • Asset/Software/Hardware Reporting
  • Branded Sys-tray Icon
  • Remote  Control

Managed Anti-Virus - $3/device/month

  • Integrated AV deployment
  • AV Monitoring
  • AV Updates
  • Threat/Status Reporting

Managed Patch - $3/device/month

  • Windows Patch Management
  • 3rd Party Patch Management
  • Patch Reporting

Managed Backup - $150/server/month
                                  - $20/workstation/month

  • Integrated Backup Deployment
  • Backup Management & Monitoring
  • Capacity/Status Reporting
  • Offsite storage to secure data center

Managed Mobile - $5/device/month

  • Mobile management, support & reporting

Service Desk Mgmt.- $18.50/user/month

  • Unlimited helpdesk services per user

Managed Audit.- $3/device/month

  • Vulnerability and PCI/HIPAA scans monthly

Billable Services - $135/hour

  • End-user support (Helpdesk)
  • Onsite & Remote Support
  • Moves, adds, changes
  • Project Planning
  • Upgrades & Hardware
  • After hours Support

PROACTIVE

Server - $100/device/month

  • Advanced Performance Monitoring
  • Key Application Maintenance
  • Scheduled Preventative Maintenance
  • License & Asset Management
  • Managed Anti-Virus
  • Additional Support Billed at T&M Rates
  • Vulnerability and PCI/HIPAA scans

Network - $25/device/month

  • Quarterly Network Health Review
  • Firewall Management & Maintenance
  • Router Monitoring
  • Switch Monitoring
  • Additional Support Billed at T&M Rates

Workstation - $20/device/month

  • Availability Monitoring
  • OS & 3rd Party Patch Management
  • Scheduled Preventative Maintenance
  • Managed Anti-Virus
  • Hosted Anti-Spam
  • Vulnerability and PCI/HIPAA scans
  • Proactive Options

Managed Server Backup $100/device/month

Managed Workstation Backup $15/device/month

Managed Mobile - $5/device/month

Time & Material/Billable Services - $125/hour

  • End-user support (Helpdesk)
  • Onsite & Remote Support
  • Moves, adds, changes
  • Project Planning
  • Upgrades & Hardware
  • After hours Support

FULLY MANAGED

Server - $250/device/month

  • Advanced Performance Monitoring
  • Configuration Management
  • Key Application Maintenance
  • OS & 3rd Party Patch Management
  • Real Time Server Optimization
  • Scheduled Preventative Maintenance
  • License & Asset Management
  • Managed Anti-Virus
  • Unlimited Remote & Onsite support
  • Vulnerability and PCI/HIPAA scans

Network - $65/device/month

  • Firewall Management & Maintenance
  • Router Monitoring
  • Switch Monitoring
  • Unlimited Remote & Onsite support
  • Monthly Network Health Review

Workstation - $60/device/month

  • Advanced Performance Monitoring
  • Configuration Management & Enforcement
  • OS & 3rd Party Patch Management
  • Real Time Workstation Optimization
  • Scheduled Preventative Maintenance
  • Managed Anti-Virus
  • Vulnerability and PCI/HIPAA scans

Managed Server Backup - $100/device/month

Managed Workstation Backup - $15/device/month

Managed Mobile - $5/device/month

Billable Services - $125/hour

  • Project Planning
  • Upgrades & Hardware